Specialist - Order-to-Cash and Fixed Assets

Job Mission/Purpose

This role supports the company’s end-to-end financial operations by ensuring that revenues, assets, and payments are managed accurately and efficiently. It oversees the preparation and validation of customer billings, closely monitors receivables, and drives timely collections to support healthy cash flow.

The role also maintains the fixed asset register, safeguarding the completeness, existence, and proper valuation of company assets through accurate recording of acquisitions, disposals, transfers, and depreciation. In addition, it manages the preparation and submission of Purchase Requests (PRs) and supporting documents, actively tracking approvals to ensure smooth processing and audit-ready documentation.

Contacts/Network Requirement

Responsibilities

1. Billing and invoicing:

   • Prepare, validate, and issue all customer invoices and statements accurately and on schedule.

   • Ensure proper revenue recognition by aligning billing with underlying agreements and revenue standards.

2. Customer Collections:

   • Execute a proactive collections strategy, including follow-up communications (calls, emails) for all overdue accounts.

   • Maintain and analyze the AR Aging Report to prioritize high-risk or long-past-due accounts.

   • Apply all customer payments (checks, wires, ACH) to the correct invoices and customer accounts.

3. Asset register management:

   • Process and record all additions, disposals, transfers, and retirements of fixed assets in the subledger.

   • Maintain supporting documentation for every asset transaction, creating a clear audit trail.

4. Depreciation and valuation:

   • Calculate and record monthly depreciation and amortization expenses accurately.

5. Control and asset tracking:

   • Coordinate with stakeholders for physical verification (tagging and counting) of assets to confirm existence.

   • Assist with capital project tracking to ensure costs are properly capitalized upon completion.

6. Reconciliation and reporting:

   • Resolve billing discrepancies and customer disputes quickly to facilitate payment and maintain good customer relations.

   • Assist with month-end and year-end close procedures, including preparation of journal entries 

   • Reconcile the subledgers to the General Ledger (GL) control account monthly.

7. Payment requests

   • Prepare and submit Purchase Requests (PRs) and supporting documentation

   • Proactively monitor the approval workflow

Additional Responsibilities

Key Performance Metrics

• Efficiency: Send-outs turnaround time (TAT)

• Accuracy: Error rate

• Effectiveness: Days receivable turnover
• Efficiency: Completion based on agreed turnaround time (TAT)

• Efficiency: Timeliness of calculation and recording

• Accuracy and completeness: Difference of books and physical count

• Timeliness: Timeliness of asset capitalization

Competencies

Education

Work Experience

License / Certification and Training Requirement